Part 3: Freeform Visual Task Board (improvements)

The last part of this series about freeform visual task boards is to improve the automation we created in part 2. Therefore we will update our Flow and make use of decision trees. This will reduce the logic we have to build in the flow itself. We could scale our solution to multiple tags and … Read more

Part 1: Freeform Visual Task Board (basics)

ServiceNow offers a Kanban option to keep track of topics or tickets with various criteria. Most of the time you will use these boards probably in the IT Business Management – Agile Development module to keep track of your user stories for the different project/scrum teams. But sometimes you want to use a freeform visual … Read more